SUPER-CLEAN ORDER OPTIMIZATION PLATFORM FOR ACCURATE PATIENT INFO FROM THE START

Automatically capture accurate patient info at order entry or anytime during the lab accessioning process
Avoid wasting time & money & avoid care delays

With on-demand access to all the patient info you need, you can manage & expedite your full test menu while helping to ensure that ordered tests will be covered by insurance & the patient gets the care they need. Through data transparency, avoid unreimbursed care & strengthen the dialogue with your clients & patients to improve the experience for everyone.

Capture accurate patient information upfront

LabXchange is a game-changer

35% of all denied claims result from inaccurate patient information

“On average respondents say that 35% of all denied claims result directly from inaccurate patient identification or inaccurate/incomplete patient information, costing the average healthcare facility $1.2 million per year.”

Source: AHIMA

“For a high complexity, high-throughput diagnostic lab, an efficient workflow is critical. Leveraging the integrated features of FrontRunnerHC’s LabXchange at patient intake increases the accuracy of every order, capturing the correct patient demographics and insurance information, making every process involving patient information much more efficient. It’s simply too costly to risk having inaccurate information at intake."
- Kyle Koeppler, President, nuCARE Medical Solutions, Inc.

"We initially used LabXchange to expedite the Covid testing process and realized it could be scaled for many other testing needs. We have now introduced it to modernize the data capture process for newborn screening, a public health service available to all infants in Kansas shortly after birth. Shifting from a paper-based form to an easy-to-use automated tool to accurately capture the required information eliminates delays and disruption from incomplete forms or illegible handwriting."

- Paul Harrison, Laboratory Deputy Director, Kansas Department of Health & Environment

Capabilities

Demographic Verification

Eligibility Verification

Lab Order Entry

Insurance Disovery

Pre-adjudication

Accession Routing

Financial Disposition/
Propensity to Pay

Patient Results
Delivery

(Available through PatientXchange, included with LabXchange)

Interoperability between the EHR and LIS

Interoperability with your EHR, LIS, or billing system

Continual product development innovations in progress; contact us for more details.

PatientXchange included

How it works with LabXchange

Enables patient communication via texts or emails with the ability to tailor messaging
Allows you to notify patients when test results are available for instant viewing
Gives patients the ability to register prior to test via QR code or link, if desired
Enables patients to order direct-to-consumer tests & make payments if applicable
Can save patient information to expedite order entry

“LabXchange not only helps streamline the process at the front end with order entry but also at the back end by helping to ensure that all the samples go into the lab with the right patient data.”

-John (JD) Donnelly, CEO, FrontRunnerHC