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REIMBURSEMENT AUTOMATION IS HERE

Accelerate COVID test reimbursements and remain CARES Act compliant with an automated solution that helps you answer the challenge of COVID-19

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COVID-Assist finds, validates, and updates patient data, including demographics and insurance or self-pay status. 

If no insurance coverage is found for self-pay patients after scrubbing the data, a file is created for HRSA submission and HRSA Member IDs are retrieved.

With all the data collected, COVID-Assist separates insured and uninsured patient records and uploads updated audited and compliant patient files to your billing system to submit to either HRSA or the insurance carriers.

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Cut manual processing time while collecting complete billing and compliance information on the first attempt 

The pandemic has strained the abilities of our heroes working in hospitals, labs, and other healthcare organizations to keep up with the demand for COVID-19 testing. Behind the scenes, back-office teams are overburdened by the reimbursement claims process and government guidelines to comply with the HRSA Program and the CARES Act.

COVID-Assist automates the process of ensuring accurate patient data, retrieving HRSA Members IDs, and uploading compliant patient files to your billing system to submit to HRSA or insurance carriers. It empowers you to go from 1,000 to 100,000 tests a day – without increasing administrative staff.

40%

According to the Journal of AHIMA, “approximately 40% of patient demographic data has been missing from commercial laboratory test feeds for COVID-19.”

COVID-Assist is an automated software solution that seamlessly integrates with your existing LIS, patient records, and billing systems.

COVID-Assist is a natural complement to LabXchange, our electronic order entry system.

How COVID-Assist supports your reimbursement and billing process

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Get it right,
the first time

Instantaneously secures accurate patient demographic and insurance data for billing, reimbursement, and compliance

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Gain time back
in your workday

Alleviates hours of manual work to chase patient data and navigate the HRSA program complexities

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Never skip
a beat

Seamlessly integrates with your existing LIS, patient records, and billing systems

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Safely store patient data to show compliance

Supports CARES Act compliance and provides a secure database of verified patient data for potential audits

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See COVID-Assist in Action

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Scale up to meet demand

For a large healthcare system in the northeast, the onset of the pandemic and subsequent demand for testing required they act fast to scale up their ability to both process and bill for tests. With the help of COVID-Assist, they took their volume up from 400 tests a month to over 180,000.

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When a national independent laboratory saw the need for COVID testing, they sprang into action with programs like on-site and drive-through testing locations. The challenge for the back office to keep pace with the mass volume of tests was strained by the added complexity to ensure compliance with the CARES Act. COVID-Assist helped them go from processing 200 tests a month to a recent monthly count of 1,200,000.

Remain compliant at higher volumes

Process 100K tests a day

allows you to scale with ease

24 hours

to activate COVID-Assist

100% Compliant  

with the CARES Act

Reasons we hope you’ll consider COVID-Assist now

Testimonials

“Protecting the health of all Kansans is our highest priority. This new electronic order entry approach enables us to expedite the COVID testing process with confidence and provide more people throughout our state with the important results they need. Both the public and our healthcare workers will benefit.”

- N. Myron Gunsalus, Jr., Director of Kansas Health and Environmental Laboratories at KDHE

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See what FrontRunnerHC can do for you

Industry accolades and certifications

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NAMED ONE OF AMERICA'S FASTEST-GROWING PRIVATE COMPANIES

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TOP REVENUE CYCLE COMPANIES TO KNOW

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TOP 10 REVENUE CYCLE MANAGEMENT SOLUTION PROVIDERS

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