Customer Service Representative

As a leader in the industry, FrontRunnerHC, Inc has a wealth of knowledge and expertise that’s incomparable. We utilize this experience to provide both companies and individuals with quality and innovative products they can truly count on.

 

FrontRunnerHC, Inc. is searching for a motivated Customer Service Representative who will manage sales accounts by allocating appropriate time to high priority goals, requirements and sales opportunities.  He/she will develop and maintain executive level relationships through opportunity planning, executive involvement and value selling. Additional responsibilities include:

  • Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty and revenue growth

  • Provide follow-up training for new and existing customers

  • Apply clear logic on how our software works on our customers

  • Use and leverage CRM tools

  • Identify and qualify new business opportunities resulting in new and elevated relationships

  • Plan, prioritize and organize tasks based on a client’s business needs

  • Exhibit flexibility to meet customer needs

  • Work with internal team to resolve technical issues and improve product to meet client demands

  • Consult with existing customers to recommend new and enhanced services and training that can help best meet their objectives

  • Analyze performance data and devise strategies leveraging our software to increase site performance

  • Remain current on relevant industry and internal company products, pricing, markets, plans and developments

Qualifications and Education Requirements

  • Strong background in healthcare sales or related experience required

  • Previous management/supervisory, collaborative experience preferred

  • Proven computer and presentation skills

Come Work with Us

Join the Team

(508) 746-5500
36 Cordage Park Circle
Suite #302
Plymouth, MA 02360

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